Refund policy

We guarantee to exchange any item purchased on our website that you are not completely happy with when you return it to us in a saleable condition by Registered post or Professional Courier services  within 14 days of receipt. purchases can only be returned by Registered post and local courier companies. You are required to return unwanted orders at your own cost. We are sorry for any inconvenience this may cause you.

No Refunds - Exchange Only. Miika will accept , items are in resell able new condition, unworn, unaltered and free of damage by the customer.  In the interests of hygiene we do not offer exchange on , Night shorts underwear or swimwear if the hygiene seal has been removed, or pierced jewelry or cosmetic products if they have been used or the hygiene seal is broken, unless they are of unsatisfactory quality or unfit for purpose. Please also note that items must be returned with all of the Miika tags intact and with the dispatch note you received enclosed.

You can return an items  within 14 days of receipt. Delivery charges applicable for 
Exchange. (Pickup & Reattempt Delivery) 

Please see How do I return an item by post / Courier services? in the Returns section of our FAQs for information on how to make a return by post/courier.

The Exchange  will be processed once your goods are received into our warehouse.  Online Exchanges are not available for sale , discounted and Promotional Items.